It seems like trouble is brewing for CableMod, a company that specializes in creating adapters for high-end GPUs. The Consumer Product Safety Commission has issued a recall for more than 25,000 of CableMod’s 12VHPWR angled adapters, which were designed specifically for Nvidia’s RTX 4090 GPU. The reason behind this recall is the risk of fire and burn hazards associated with these adapters. This comes as a major blow not only for CableMod, but also for the customers who were hoping to find a solution to the issue of melting connectors on the RTX 4090.
The problem of melting connectors on the RTX 4090 has been an ongoing issue since the GPU was released in late 2022. CableMod’s angled adapters were seen as a potential fix for this problem, but it appears that they have only exacerbated the issue. The company is now facing the daunting task of processing refunds for over 25,000 adapters, as well as addressing complaints and funding replacements for affected GPUs.
The U.S. Consumer Product Safety Commission has reported that there have been 272 instances of the adapters becoming loose, overheating, and melting into the GPU. While there have been no reported injuries, the property damage claims in the United States alone amount to at least $74,500. This is a concerning situation for both CableMod and the consumers who put their trust in the company’s products.
The recall covers all CableMod version 1.1 adapters that were purchased between February and December 2023, including the 90-degree and 180-degree variants, as well as the reversed adapters. The company has assured customers that they will be refunded in full, including shipping costs. Alternatively, customers can choose to receive a $60 store credit for non-customized items. This is a step in the right direction for CableMod, as it demonstrates the company’s commitment to rectifying the situation and ensuring customer satisfaction.
The news of this recall is likely to have a significant impact on CableMod’s reputation and financial standing. The company has previously warned customers not to purchase its adapters and even issued a safety recall in December 2023, signaling that they were aware of the potential risks associated with their products. As a result, this recent recall may not come as a surprise to some.
If you’re in the market for an RTX 4090 GPU, it’s advisable to steer clear of third-party adapters and opt for manufacturer-approved solutions. Additionally, careful installation and picking the right PC case that can accommodate the GPU are essential to avoid potential hazards.
In conclusion, the situation surrounding CableMod’s recalled adapters serves as a reminder of the importance of product safety and quality assurance. It’s crucial for companies to thoroughly test their products to ensure that they meet safety standards and do not pose any risks to consumers. As for CableMod, this incident presents an opportunity for the company to reevaluate its product development and quality control processes to prevent similar issues in the future. Ultimately, the focus should be on prioritizing consumer safety and delivering reliable, safe products.
Opinion:
In my opinion, this incident underscores the importance of thorough testing and quality assurance in the production of electronic components. It’s concerning to see that a seemingly simple adapter could pose such significant risks to consumers and their expensive hardware. The fact that the company had issued a previous safety recall indicates that there may have been oversights in the testing and development process. Moving forward, it’s crucial for both CableMod and other companies in the industry to prioritize consumer safety and invest in rigorous product testing to avoid similar incidents. Consumer trust and safety should always be top priorities for any company operating in the electronics sector.