How to fix the ‘Server Disconnected’ Error on Call of Duty: Warzone

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A new update for Call Of Duty Warzone has arrived, along with several important changes to the game’s feel. However, not every change the developers at Activision made was for the better. In fact, some people are reporting a plethora of new issues since the patch. Of course, it is the internet, so take it with a grain of salt. This month is no stranger to widespread Twitter hoaxes like the smoking Xbox Series X videos that went viral. But when multiple people complain of similar issues, we can’t pretend that all of them are lying. 

With the new update, most Call of Duty Warzone players will enjoy the benefits of better gameplay, fixes for several bugs, and more. However, some won’t have the same experience. Actually, some won’t have any experience at all. Instances arise across every platform and almost every major online multiplayer game where users are locked out of game modes without any explanation.

I’ve even experienced this exact issue myself with Tom Clancy’s Rainbow Six Siege. And it doesn’t stop there. From Valorant to Overwatch to Counter-Strike: Global Offensive, the issue is the same despite the different servers. The only difference is the response we, as customers, receive in terms of consumer support.

Call Of Duty Warzone
courtesy of The Droid Guy

The issues that many players face with online gaming

First off, as games become heavier and harder to run, they become more and more inaccessible to a lot of players. People who have slow internet connections, for example, are likely to not be able to play as well as those who have faster internet speeds, regardless of skill. But even if your Internet Service Provider (ISP) is giving you great speeds, you aren’t immune to bugs from the server.

Users report many different bugs with Call Of Duty Warzone’s online play in particular. And while the majority of bugs tend to sort themselves out after a hard reboot, these ones are harder to kill. Call of Duty Warzone players have been getting a Server Disconnected error in the game. Going through the official complaint helplines and support systems has led nowhere for several Twitter users, with minimal assistance actually offered.

Strangely, the issues aren’t linked to the individual players’ internet connections themselves. Most report one key strange commonality, which is that using a Virtual Private Network, or a VPN for short, helps find matches. This is most certainly because the game’s own servers are wrongly understanding the physical location of the players and blocking them for being out of a supported region. So, fixing the Server Disconnected error in Call of Duty: Warzone may not be complicated after all.

How to fix the Server Disconnected error in Call Of Duty Warzone multiplayer yourself

Companies like Ubisoft and Activision are reputable in terms of customer support. But sometimes, due to the automated nature of response sorting, your complaint ends up slipping through the cracks. In that case, you’re on your own. Unless you feel like letting the expensive game that you paid good money for go to waste, you have to try to fix the issue yourself.

Well, that’s not to say you should give up. In fact, there are many ways to work around the average bug or glitch. What’s more, there are even some steps you can take to protect your security while also improving your gaming experience. To help make things easy to understand and implement, read our detailed list below.

1. Use a Virtual Private Network

As we have already covered before, sometimes you get stuck in infinite lobby wait periods because of an issue with your IP address. An IP address, which stands for Internet Protocol address, is a sort of keycard that lets you use the internet with many devices via one connection. It’s basically like an ID card and tells the network you’re using where you’re from and where you’re headed to route traffic better.

Usually, your IP address is used by games to help sort players according to their distance apart to minimize latency. However, things are rarely that simple in practice. The server can, at times, confuse your IP address and understand it to be from a completely different location. This comes into conflict with your other information and thoroughly confuses the system. To keep work going, it just puts you at the back of the waiting list again and again while it works with other players.

A VPN can actually help correct this issue by providing a completely new IP address. The new IP address cannot be checked against any of your other data, so conflicts in IP and geographical locations don’t occur. Also, hackers won’t be able to access your private information, like where you live, and this improves security. So, downloading and using a VPN might help with the server disconnected error in Call of Duty: Warzone. Any VPN would do but premium ones like Express VPN or Nord VPN offer additional security features.

Call OF Duty Warzone
courtesy of Oracle Blogs

 2. Try to configure your connection to an Open NAT

Another important thing that your Internet Service Provider (ISP) may alter is the settings of your NAT. If the IP address was a way of telling where you are, then the Network Address Translation (NAT) helps the server understand who you are. Basically, the NAT informs the game servers as to the type of device you are using, and how to provide data to it. This tool allows smartphones and laptops and video game consoles to connect through the same exact internet connection but remains distinct online.

The level of restriction on your NAT depends from ISP to ISP. Most providers aren’t too worried about these things, but some, who are prone to hacker attacks, have very high levels of security on NATs. That means few other devices online are allowed to see who you are.  For gamers, this is really bad.

A Strict NAT will limit the number of players who can see you, and so makes it unlikely to find a match. If possible, try to convince your ISP to give you an Open NAT, which means anyone can see you and you can see anyone, which is best for gaming. So, opening your NAT could be the solution to the Server Disconnected error in Call of Duty: Warzone.

3. Make sure you’re using the right ports for the game

Not every game is built around the same internet architecture. As such, the internet needs of one game differ greatly from another. As such, the way they interface with your internet connection is also different. The method of interface is known as a port and is assigned a number. For console gamers, this isn’t something you really need to mess around with, unless you’re experiencing a glitch. Most consoles come with pretty good automatic port forwarding, so you’ll rarely have to do things yourself.

When things go wrong or if you’re on a PC, you might have to manually choose the right ports for the game. This is a process known as port forwarding and it can make a life and death difference between waiting in queues for thirty minutes or jumping into a match in thirty seconds.

For recent games like Call Of Duty: Warzone, make sure to send dozens of emails and complaints

We can’t stress this enough. While old school games like CSGO might not have customer support any longer, newer games definitely do. Make a Twitter account if you don’t have one already, and flood the comments of every post by the customer service page with your complaints. Direct message them every hour. Email them pictures of your waiting times.

Video games aren’t cheap any longer. With the cost of new games expected to rise soon, make sure your hard-earned money isn’t wasted. Be vocal on Twitter, and ask major figures for help if you can. Check official subreddits. If others are out there with the same issues as you, you will be heard eventually.

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